The Friends collects personal information and, where applicable, personal health information (PHI) that you voluntarily provide through forms, email, or direct contact. This may include information about your health, care needs, or services requested.

We collect, use, and disclose this information only for purposes permitted under PHIPA, including assessing your needs, connecting you with appropriate services, providing or coordinating care, communicating with you, and for administrative purposes such as program management and quality improvement.

We do not sell or rent your personal information. Information is only shared with your consent, with authorized staff or service providers involved in your care, or as required by law.